Services Available

Lean 6 Sigma Yellow & Green Belt Training

We show you how to enable a programme of continuous improvement that becomes standard practice for your business. Lean 6 Sigma techniques can double your productivity and halve lead times and is essentially a framework for delivering financial savings to any business or organisation in any sector. We have taken the key elements from both Lean and 6 Sigma and fused them together into a practical user friendly package.

We focus on the practical understanding of how to use the tools and techniques rather than placing a reliance on computer software.

Benefits of attending

• Gain an understanding of best practice techniques

• Streamline your processes

• Identify hidden costs within your organisation

• Improve sales & productivity

• Achieve better customer relationships

• Improve quality; reduce the occurrence of faults and defects

Typical improvements

• 53% reduction in lead times

• 43% increase in profitability

• 25% improvement in space utilisation

Types of Support Available

  • 5 - DAY Lean 6 Sigma Green Belt
  • 3 - DAY Lean 6 Sigma Yellow Belt

Who should participate?

The 3 and 5 day workshops are aimed at all levels within the organisations who want to implement the benefits of Lean 6 Sigma. No previous experience is necessary but a basic understanding of business improvement processes would be useful.

NVQ BIT’s (Business Improvement Techniques) Level 2 – Underpinning Knowledge

Combining elements of Lean, Quality and H&S this course provides employees with an excellent grounding in the tools and techniques required for them to be able to effectively contribute to an organisation’s future success.

Benefits of attending

For the employee it means having the skills and knowledge to be able to make a difference in the work place thus helping to improve self esteem and job satisfaction. The employee will also gain a useful nationally recognised qualification (following successful assessment/ project work) which is of great value to employers.

For the employer it means having a work force that can help secure an organisations future by contributing to its competitiveness in the market place through improvements in Quality, Cost and Delivery performance.

This course is eligible for full government funding through an appointed broker.

Types of Support Available

4 Day ‘Process Improvement’ Path & ‘Quality Improvement’ Path Workshops

'Mandatory' units for both Paths (Process & Quality):

Unit: 1: Complying with Statutory Regulations and Organisational Safety Requirements

Unit 2: Contributing to Effective Team Working

‘Process Improvement’ Path:

Must cover the following Units:

Unit 4: Applying Workplace Organisation Techniques

Unit 5: Applying Continuous Improvement Techniques (Kaizen)

Unit 9: Creating Visual Management Systems

Plus 1 more Optional unit:

(This unit can be selected from the Quality Improvement pathway)

Unit 7: Analysing and Selecting Parts for Improvements

Unit 8: Carrying Out Lead Time Analysis

Unit 11: Applying Set-up Reduction Techniques

Unit 12: Applying Total Productive Maintenance (TPM)

Unit 13: Applying Problem Solving Techniques

Unit 14: Carrying Out Statistical Process Control Procedures (SPC)

Unit 15: Applying Flow Process Analysis

Unit 21: Carrying Out Potential Failure Modes and Effects Analysis (FMEA)

Unit 24: Carrying Out Measurement Systems Analysis (MSA)

Unit 29: Carrying Out Mistake/Error Proofing (POKA YOKE)

Unit 36: Creating Standard Operating Procedures

‘Quality Improvement’ Path:

Must cover the following Units:

Unit 18: Applying Six Sigma Methodology to a Project

Unit 19: Carrying Out Six Sigma Process Mapping

Unit 20: Applying Basic Statistics

Plus 2 more Optional units

(1 of these units could be selected from the Process Improvement pathway)

Unit 14: Carrying Out Statistical Process Control Procedures (SPC)

Unit 21: Carrying Out Potential Failure Modes and Effects Analysis (FMEA)

Unit 24: Carrying Out Measurement Systems Analysis (MSA)

Unit 29: Carrying Out Mistake/Error Proofing (POKA YOKE)

Lean Manufacturing Training

Lean manufacturing techniques can double your productivity and halve lead times. Developed in the Japanese automotive industry in the 1950’s to streamline production and eliminate waste, Lean is now considered an essential tool in UK manufacturing and a byword for excellence.

We have a number of ways to learn more about Lean manufacturing from 1 day Awareness courses, 4/5 day Workshops to 5-day intensive Bootcamp (see Bootcamp section) which is so comprehensive that it enables each delegate to become a Lean leader for their own organisation.

Benefits of attending

• Gain an understanding of best practice techniques

• Streamline your manufacturing process

• Identify waste within your organisation

• Improve productivity

Typical improvements

• 53% reduction in lead times

• 43% increase in profitability

• 25% improvement in space utilisation

Types of Support Available

  • 1-DAY Introduction to Lean Manufacturing
  • 4 – 5 DAY Lean Manufacturing Workshop
  • 5-DAY Lean Manufacturing Bootcamp
  • ‘On-site’ Coaching/Mentoring support
  • 1/2-DAY Sustaining Lean update

Who should participate?

Senior managers who need to understand current best practice should try the 1-day introductory course for a general overview.

The 4-5 day workshop is aimed at all levels within the organisations who want to implement the benefits of Lean. No previous experience is necessary but a basic understanding of business improvement processes and/or Lean would be useful.

The Bootcamp is designed for manufacturing leaders and engineers looking to achieve manufacturing excellence.

The ½ day sustaining lean course can help those who have tried to implement Lean unsuccessfully, a section on identifying what went wrong and how to get back on track is included in this ½ day session which would also benefit those currently managing Lean in their workplace.

Lean Office Training

Lean Office has been developed to provide manufacturing organisations access to the latest thinking in removing waste and adding value to the office environment. This can help with connecting front and back office staff to increase productivity and effectiveness.

We have a number of ways to learn more about Lean Office from 1 day Awareness courses, 4/5 day Workshops to 5-day intensive Bootcamp (see Bootcamp section) which is so comprehensive that it enables each delegate to become a Lean leader for their own organisation.

Benefits of attending

• Improve customer service and reduce information waste

• Create stronger links between front and back office staff

• Reduce internal costs

• Improve lead times

• Maximise purchasing effectiveness

• Develop systems to improve cash flow

• Create the systems for effective stock control

• Improve internal communication between departments

Types of Support Available

  • 1-DAY Introduction to Lean Office
  • 4 – 5 DAY Lean Office Workshop
  • ‘On-site’ Coaching/Mentoring support
  • ½ -DAY Sustaining Lean update

Who should participate?

Office managers who need to understand current best practice should try the 1 day introductory course for a general overview.

The 4-5 day workshop is aimed at all levels within the organisation who want implement to the benefits of Lean. No previous experience is necessary but a basic understanding of business improvement processes and/or Lean would be useful.

The ½ day sustaining lean course can help those who have tried to implement Lean unsuccessfully, a section on identifying what went wrong and how to get back on track is included in this ½ day session which would also benefit those currently managing Lean in their workplace.

Lean In Retail

Lean is traditionally thought of as a manufacturing tool but increasingly it is being used by all sectors including retail. All the benefits of a continuous improvement programme can be attributed to retail organisations allowing a reduction of internal costs, improved lead times and most importantly improved service to customers.

We have a number of ways to learn more about Lean in Retail from 1 day Awareness courses to 4/5 day Workshops.

Benefits of attending

• Manage your internal systems better

• Reduce waste, improve stock control

• Improve communications

• Reduce costs

• Improve service and ultimately improve retail experience

• Increase sales and improve margins

• Achieve greater customer satisfaction

Types of Support Available

  • 1-DAY Introduction to Lean Retail
  • 4–5 DAY Lean Retail Workshop
  • ‘On-site’ Coaching/Mentoring support
  • 1/2-DAY Sustaining Lean update course

Who should participate?

The 1-day course is aimed at Directors and senior managers who want an introduction to Lean in Retail and the changes it can make in the organisation.

The 4-5 day workshop is aimed at all levels within the organisations who want implement to the benefits of Lean. No previous experience is necessary but a basic understanding of business improvement processes and/or Lean would be useful.

The ½ day sustaining lean course can help those who have tried to implement Lean unsuccessfully, a section on identifying what went wrong and how to get back on track is included in this ½ day session which would also benefit those currently managing Lean in their workplace.

Lean Bootcamps

The Bootcamps we provide are intensive 5-day learning workshops that show you how to make Lean transformation a reality within your business.

Our Bootcamp offering has expanded to include Lean Office and Service Excellence as well as the traditional Lean Manufacturing workshops. We show your employees how to set up and run Lean implementation activity and we recommend this course to all organisations looking to implement a change culture.

What is a Bootcamp?

• A 5-day intensive training workshop with the aim of developing a foundation of in-house Lean/Service Excellence knowledge.

• Teaches how to present ideas to staff and management and evaluate benefits to your business.

• Learn how to overcome resistance to change.

• Find out how to pick an improvement team.

• Understand how to hold continuous improvement meetings and maintain a continuous improvement environment.

Benefits of attending

• Develop skills and practical experience in setting up Lean implementation.

• Make fast, dramatic improvements to your processes or operations.

• Improve your presentation and communication skills.

• Learn about team building via a number of Lean “games”.

• Develop plans to establish Lean throughout your organisation.

Types of Support Available

  • 5-DAY Lean Manufacturing Bootcamp
  • 5-DAY Lean Office Bootcamp
  • 5-DAY Service Excellence Bootcamp

Who should participate?

This course is aimed at anyone responsible for implementing change within their organisation. We believe that some experience of Lean or change implementation would be beneficial but is not mandatory.

NPD (New Product Development) Training

Traditionally when introducing new products the innovation is in the design. Rarely do organisations challenge the process itself or look at alternative mechanisms to support the introduction of new products.

We challenge these traditional processes and aim to show how looking at the wider picture can benefit new product development and enable your businesses to be first to market every time.

Benefits of attending

• Reduce time to market

• Reduce costs for New Product Development (NPD)

• Improve design resource and release innovative creativity

• Increase sales and improve margins

• Achieve greater customer satisfaction

Types of Support Available

  • ½ - DAY NPD Seminar
  • 3 – 4 DAY NPD Workshop
  • ‘On-site’ Coaching/Mentoring support

Who should participate?

The ½ day seminar is aimed at Directors and Managers who want to gain competitive edge. No previous experience is necessary but a basic understanding of NPD would be useful.

This 3/4 day NPD Workshop is aimed at both Design/Development managers/leaders and their teams. Its aim is to bring about real tangible improvements to the organisations development performance.

6 Sigma

Six Sigma is part of a business improvement process that focuses on customer needs, process alignment and timely delivery. There is a lot of confusion about what Six Sigma is and what it can do for your business but essentially it is a framework for delivering financial savings to any business whether manufacturing or service based.

Six Sigma is relevant today because being successful and staying successful in business is now more challenging than ever before. We show you how to improve quality and enable a programme of continuous improvement to become standard practice for your business.

Benefits of attending

• Learn what Six Sigma actually is

• Find out how it can benefit your business financially

• Learn why you should do it and how it fits in with Lean

• Improve sales and profitability

• Achieve better customer relationships

• Improve quality; reduce the occurrence of faults and defects

Types of Support Available

  • ½-DAY Six Sigma seminar
  • 3-DAY ‘Yellow Belt’
  • 5-DAY ‘Green Belt’
  • ‘On-site’ Coaching/Mentoring support

Who should participate?

The ½ day course is aimed at Directors and Managers who want to learn how Six Sigma can benefit their businesses. No previous experience is necessary but a basic understanding would be useful and please note Six Sigma is one of our most popular courses so book early to avoid disappointment.

The Yellow and Green Belt courses are aimed are aimed at levels of the organisation tasked with continuously improving their own and their teams performance.

ISO 9001/14001/27001

We can offer support to cover the ISO Quality/Environmental & Information Security journey from project start through to certification and on-going internal auditing following certification. The support offered can be tailored to suit your needs and covers everything from initial system gap analysis; staff training, Internal Audits, etc through to giving you support during your third party assessment by your chosen certification body.

Types of Support Available

  • Systems assessment/ creation/ internal auditing/ project management/ Staff Training
  • ‘On-site’ Coaching/Mentoring support

Service Excellence

Service Excellence has been developed in response to a growing need of service organisations to improve the competitiveness of their businesses. The ability to identify and drive wasteful activities from the service sector is seen as a major opportunity to reduce costs and to improve competitive advantage in the market place whilst responding to the challenges facing the sector.

We have a number of ways to learn more about Service Excellence from 1 day Awareness courses, 4/5 day Workshops to 5-day intensive Bootcamp (see Bootcamp section) which is so comprehensive that it enableseach delegate to facilitate real tangible improvements to the organisations performance.

Benefits of attending

• Drive wasteful activities

• Improve customer service

• Reduce costs

• Improve lead times

• Increase capacity

• Improve customer retention

Types of Support Available

  • 1-DAY Introduction to Service Excellence
  • 4–5 DAY Service Excellence Workshop
  • 5-DAY Service Excellence Bootcamp
  • ‘On-site’ Coaching/Mentoring support
  • 1/2-DAY Sustaining Service Excellence

Who should participate?

Directors and senior managers who want an introduction to Service Excellence and the changes it can make should try the 1-day introductory course for a general overview.

The 4/5 day workshops are aimed at all levels in the organisation. The Bootcamp is also designed for directors and CEO’s but can be effective for management teams and professionals as well.

The ½ day sustaining service excellence course can help those who have tried to implement improvements unsuccessfully, a section on identifying what went wrong and how to get back on track is included in this ½ day session which would also benefit those currently managing service excellence in their workplace.

Leadership Training/Coaching/ Mentoring

From my experience in both the corporate world and as a Consultant the main reason why organisations do not make the most of Lean, 6 Sigma, ISO, H&S, etc is because of a lack of effective Leadership. Ineffective Leadership exists at many levels in an organisation and fails to promote the culture needed to continuously improve business performance. For any organisation wishing to sustain continuous improvement they first need a ‘fertile’ culture on which to build. This starts with Leadership.

Benefits of attending

The programme which is based on 10 fundamental actions will give delegates the skills, knowledge, motivation and confidence to successfully manage themselves as well as their work based teams. It will contain practical insights for success at work, tried and tested principles to get the best out of themselves as well as those around them.

We will encourage a ‘buddy’ system on the programme where in pairs they share their experience of the learning and support each other’s action plans to help ensure ‘real’ change is achieved in the workplace.

Types of Support Available

  • 3 Day Intensive Executive program
  • 10 Day ‘on-site’ Coaching/Mentoring program

Who should participate?

The 3-day intensive course is aimed at senior managers and is held off-site.

The 10-day workshop goes into real depth and is aimed at all levels within the organisations who want to make a real difference to their personal performance and sense of well being. The 10-day programme can be tailored to suit organisations requirements.

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